Communication platforms – fast, now, or visible? [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, March 12, 2021

The frustrated plea “can you hear me now?” has evolved to include “can you see me now?” During pandemic and suddenly-working-at-home times, video calls have driven home the importance of having a robust, fast, and synchronous connection. Asynchronous activities such as text messaging and email don’t have the same need for speed and an instantaneous persistent connection.

It got me wondering – are people choosing one device over another for communication that demands higher-bandwidth or low-latency connections? Is there an age difference preference for right-now synchronous versus later-on asynchronous communication activities? Furthermore, are there other aspects beyond bandwidth and immediacy that encourage people to choose one device over another for certain types of communications? Are video work meetings, for example, more PC-based than smartphone-based?

So, I investigated our results from TUP/Technology User Profile 2020 to compare how widely communication activities are in regular use. I netted together asynchronous activities separately from synchronous ones. Then, I looked at differences by device type – smartphone, home PC, and tablet. I also looked at differences by age group, knowing that younger adults often have different sensibilities and experiences around communication than older or the oldest adults.

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Device type used most often for communication [MetaFAQs]

There are many ways to communicate with our connected devices – a voice phone call, video one-on-one calls, text messages, emails, and others. Do people use one type of device for every type of communication activity, choose different devices based on the type of activity, or is there a mixture? This MetaFAQs looks at users in the US, UK, Germany, and Japan to see which types of devices (smartphones, PCs, tablets, or some combination) are used the most widely for each of a dozen communication activities.

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Active use of social networks Facebook, Instagram, WhatsApp by country [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 28, 2020

How many adults actively use Facebook, Instagram, or WhatsApp? How does this vary by country? How has their share shifted over time? This MetaFAQs shows the number of online adults who reported using these social networks in the previous 30 days in the US, Germany, and the UK.

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How many social networks do Americans actively use? [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 23, 2020

Social networks’ power comes alive with its connections, so people want to be where their friends and contacts are. However, not all networks are the same, and some people choose different ones. How many social networking platforms do Americans actively use? Are they broadly connected to a wide number, or do they only use a few? This MetaFAQs shows the distribution of online American adults by the number of social networks they actively used – having connected in the prior 30 days. These include Facebook, Instagram, Twitter, LinkedIn, Pinterest, SnapChat, Twitch.tv, Tumblr, Nextdoor, and others.

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How many social networks do Americans actively use? [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 23, 2020

The power of social networks comes alive with its connections, so people want to be where their friends and contacts are. However, not all networks are the same and some people choose different ones. How many social networking platforms do Americans actively use? Are they broadly connected to a wide number or do they only use a few? This MetaFAQs shows the distribution of online American adults by the number of social networks they actively used – having connected in the prior 30 days.

Social networks included

For the above analysis, the following social networks were included: Facebook, Instagram, Twitter, LinkedIn, Pinterest, SnapChat, Google+, Twitch.tv, Tumblr, Nextdoor, and Imgur. The average (mean) number of these social networks actively used is 2.2.

About MetaFAQs

MetaFAQs are answers to frequently asked questions about technology users. The research results showcase the TUP/Technology User Profile study, MetaFacts’ survey of a representative sample of online adults profiling the full market’s use of technology products and services. The current wave of TUP is TUP/Technology User Profile 2020, which is TUP’s 38th annual.

Current subscribers may use the comprehensive TUP datasets to obtain even more results or tailor these results to fit their chosen segments, services, or products. As subscribers choose, they may use the TUP inquiry service, online interactive tools, or analysis previously published by MetaFacts.

On request, interested research professionals can receive complimentary updates through our periodic newsletter. These include MetaFAQs – brief answers to frequently asked questions about technology users – or TUPdates – analysis of current and essential technology industry topics. To subscribe, contact MetaFacts.

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Active use of Instagram by age group and country [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 18, 2020

How many adults regularly use Instagram? Is there an age skew? How does any age skew vary by country? This MetaFAQs reports on the active use of Instagram by age group and country.

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Meetings are dead. Long live meetings! Are we digitally transformed yet? [TUPdate]

Dan Ness, Principal Analyst, MetaFacts – December 17, 2020

During the pandemic and with many employees working from home, much of communicating with coworkers and managers has shifted online. Employees have many options and are using most of them.

Video and online chats by employer size

Employees working for all company sizes are actively using a range of video calling, video conferencing, and group chats. Employees working for larger employers have a higher share who regularly communicate online than among employees with smaller employers.

These communication methods are more entrenched in the US, with most online employees regularly doing at least one of these activities.

Online employees in the UK are almost as actively communicating as Americans are. In Japan, however, the shares among both larger and smaller employers are lower than in the US, UK, or Germany.

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Active use of Facebook, Instagram, or WhatsApp by age group and country [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 13, 2020

Net usage of any of the three major Facebook platforms – Facebook, Instagram, and WhatsApp – reflects a reach into the majority of online adults. However, this market penetration varies by age group and country. This MetaFAQs reports on the market penetration for users of any of these three platforms in the US, UK, and Germany across four age groups.

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Active use of Facebook by age group and country [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 12, 2020

How has Facebook’s active market penetration changes over the last five years? Where does it stand today? How does this compare by age group and country? This MetaFAQs shows the reported active use of Facebook by four age groups in the US, UK, and Germany between 2016 and 2020.

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