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Communication platforms – fast, now, or visible? [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, March 12, 2021

The frustrated plea “can you hear me now?” has evolved to include “can you see me now?” During pandemic and suddenly-working-at-home times, video calls have driven home the importance of having a robust, fast, and synchronous connection. Asynchronous activities such as text messaging and email don’t have the same need for speed and an instantaneous persistent connection.

It got me wondering – are people choosing one device over another for communication that demands higher-bandwidth or low-latency connections? Is there an age difference preference for right-now synchronous versus later-on asynchronous communication activities? Furthermore, are there other aspects beyond bandwidth and immediacy that encourage people to choose one device over another for certain types of communications? Are video work meetings, for example, more PC-based than smartphone-based?

So, I investigated our results from TUP/Technology User Profile 2020 to compare how widely communication activities are in regular use. I netted together asynchronous activities separately from synchronous ones. Then, I looked at differences by device type – smartphone, home PC, and tablet. I also looked at differences by age group, knowing that younger adults often have different sensibilities and experiences around communication than older or the oldest adults.

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How many gamers? [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 15, 2020

How many gamers are there? Is the market size big or small? Are the people that play games online or with their connected devices a small group of busy, fun-loving people, or is game-playing more widespread? This MetaFAQs answers the baseline question about how many millions of adults in the US, Germany, UK, and Japan use a game console, gaming desktop, gaming notebook, or even smartphones, PCs, tablets, or game consoles to play immersive games or other games. The results are based on TUP/Technology User Profile 2020.

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Employee’s video calls/meetings by device type [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, December 3, 2020

Employees are busy having video calls, meetings, and group chats and are using a wide range of devices. While smartphones are a top platform, home PCs, work PCs, and even tablets are regularly used. There are some differences by employer size and country. This MetaFAQs reports on the devices used for video calls/conferences by employer organization size and device type.

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Mobile phone game playing by household size [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 29, 2020

Is playing immersive or other games on a smartphone or feature phone more likely in a smaller or larger household? How widespread is mobile phone game-playing in the US, Germany, UK, and Japan by household size?

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Smartphones primary device for many but not all activities [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 26, 2020

Are smartphones the primary device being used for all types of activities? Or, are PCs preferred for some? This MetaFAQs reports on the primary device type – PC or smartphones – by activity type and country.

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Contact management is a widespread activity for all ages [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 25, 2020

About MetaFAQs

MetaFAQs are answers to frequently asked questions about technology users. The research results showcase the TUP/Technology User Profile study, MetaFacts’ survey of a representative sample of online adults profiling the full market’s use of technology products and services. The current wave of TUP is TUP/Technology User Profile 2020, which is TUP’s 38th annual.

Current subscribers may use the comprehensive TUP datasets to obtain even more results or tailor these results to fit their chosen segments, services, or products. As subscribers choose, they may use the TUP inquiry service, online interactive tools, or analysis previously published by MetaFacts.

On request, interested research professionals can receive complimentary updates through our periodic newsletter. These include MetaFAQs – brief answers to frequently asked questions about technology users – or TUPdates – analysis of current and essential technology industry topics. To subscribe, contact MetaFacts.

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Younger adults search for health info with smartphones more than with PCs [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 23, 2020

About MetaFAQs

MetaFAQs are answers to frequently asked questions about technology users. The research results showcase the TUP/Technology User Profile study, MetaFacts’ survey of a representative sample of online adults profiling the full market’s use of technology products and services. The current wave of TUP is TUP/Technology User Profile 2020, which is TUP’s 38th annual.

Current subscribers may use the comprehensive TUP datasets to obtain even more results or tailor these results to fit their chosen segments, services, or products. As subscribers choose, they may use the TUP inquiry service, online interactive tools, or analysis previously published by MetaFacts.

On request, interested research professionals can receive complimentary updates through our periodic newsletter. These include MetaFAQs – brief answers to frequently asked questions about technology users – or TUPdates – analysis of current and essential technology industry topics. To subscribe, contact MetaFacts.

Usage guidelines: This document may be freely shared within and outside your organization in its entirety and unaltered. To share or quote excerpts, please contact MetaFacts.
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Remote home control gaining acceptance [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 20, 2020

Managing one’s castle electronically continues to be the dream of many tech-savvy people, and is inching closer to wider acceptance. Remote control of home lighting, security, or temperature are done with PCs, smartphones, or tablets. This MetaFAQs reports on the penetration of remote home control by device type and country.

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Smartphone activities by watch OS [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, November 19, 2020

The smartphone-smartwatch Connection

Smartwatches offer the promise to extend the user’s experiences. Most are tightly coupled with a smartphone and its ecosystem. We looked into whether smartwatch users’ behaviors are any different, whether they have an iPhone or Android smartphone. Drilling into the MetaFacts TUP/Technology User Profile 2020 results showed there is a gap between OS and between countries.

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iPhone users download more paid apps than Android smartphone users [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, November 18, 2020

Is downloading paid apps a regular activity for smartphone users? Is there a difference among iPhone users as compared to Android smartphone users? This MetaFAQs identifies the active penetration rates in the US, Germany, UK, and Japan.

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