Dan Ness, Principal Analyst, MetaFacts – December 17, 2020
During the pandemic and with many employees working from home, much of communicating with coworkers and managers has shifted online. Employees have many options and are using most of them.
Video and online chats by employer size
Employees working for all company sizes are actively using a range of video calling, video conferencing, and group chats. Employees working for larger employers have a higher share who regularly communicate online than among employees with smaller employers.
These communication methods are more entrenched in the US, with most online employees regularly doing at least one of these activities.
Online employees in the UK are almost as actively communicating as Americans are. In Japan, however, the shares among both larger and smaller employers are lower than in the US, UK, or Germany.
Dan Ness, Principal Analyst, MetaFacts, December 3, 2020
Employees are busy having video calls, meetings, and group chats and are using a wide range of devices. While smartphones are a top platform, home PCs, work PCs, and even tablets are regularly used. There are some differences by employer size and country. This MetaFAQs reports on the devices used for video calls/conferences by employer organization size and device type.
Dan Ness, Principal Analyst, MetaFacts, November 30, 2020
Meetings! They don’t stop because of video conferencing, video calls, or group chats. This MetaFAQs details the share of employees who regularly connect online using smartphones, PCs, tablets, or even game consoles. The results are split out by employer size to show whether there is a difference between smaller or larger employers.
Dan Ness, Principal Analyst, MetaFacts, November 28, 2020
How do employees communicate for work-related matters? Do they make video calls or group video conferences, such as those over Zoom or Webex? Is there a difference for employees of smaller as compared to larger organizations? This MetaFAQs reports on how many online employees communicate for work by type, country, and employer organization size.
Dan Ness, Principal Analyst, MetaFacts, November 25, 2020
MetaFAQs are answers to frequently asked questions about technology users. The research results showcase the TUP/Technology User Profile study, MetaFacts’ survey of a representative sample of online adults profiling the full market’s use of technology products and services. The current wave of TUP is TUP/Technology User Profile 2020, which is TUP’s 38th annual.
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Dan Ness, Principal Analyst, MetaFacts, November 21, 2020
In response to the pandemic, many online employees began to work at home either occasionally or all the time. One way to collaborate and stay in touch with coworkers and managers is through group chat/discussion apps and platforms. This MetaFAQs details the rapid change between 2019 and 2020 using these communication activities by online employees, including results from the US and Germany.
Dan Ness, Principal Analyst, MetaFacts, November 10, 2020
Where do Chromebooks and MacBooks stand in the workplace? How far have they made inroads? Do Windows notebooks dominate in every industry? How does this vary by the employee’s vertical market? This MetaFAQs reports on the active use of a Windows notebook, Apple MacBook, or a Chromebook among employed adults by the major industry group of their employer.
Dan Ness, Principal Analyst, MetaFacts, October 27, 2020
Internet connections can include wired and wireless choices. This MetaFAQs reports on the overlap between wired ISP and wireless brands in the US, to reveal where bundles or brand loyalty are more or less effective.
Dan Ness, Principal Analyst, MetaFacts, October 21, 2020
Do more employees use Apple or Samsung smartphones? How has the active installed base share changed between 2018 and 2020? This MetaFAQs reports on the active installed base of smartphones among employees in the US, Germany, and China.