Purchase plans for smartphones and tablets by OS, country, and age

Dan Ness, Principal Analyst, MetaFacts, October 27, 2021

Apple and Android purchase plans by country

  • Globally, slightly more adults plan to buy an iPhone as plan to buy an Android smartphone
    • 19% of global adults plan to buy an iPhone in the next 12 months, while 16% have similar plans for an Android smartphone
    • Apple leads in the US with 20% having iPhone purchase plans compared to 14% for Android smartphones
    • In Japan, the gap is narrowly tilted towards Apple among the small share with brand-specific plans
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Key ecosystems penetration [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, September 22, 2021

OS penetration by country

  • Windows penetration leads Apple and Google in every country surveyed
    • Primarily driven by the use of Windows PCs
  • In Germany, Google/Android penetration is much higher than Apple and highest among the countries surveyed
  • In the US and UK, Apple’s penetration is near to the penetration of Windows
  • In Germany, Japan, and China, Microsoft Windows dominates
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Dominant tech device brands [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, September 2, 2021

Apple dominates with most of the world’s users

Brand footprint is a measure of market penetration that explains much, while also painting a picture about the future. For companies like Apple with a broad product portfolio, a high number reflects the many ways that users can be included within Apple’s brand footprint – with any smartphone, PC, or tablet. Other tech brands are focused on specific category, and so best compared with their direct category competitors.

Apple dominates US device brands

Among online Americans, Apple’s brand footprint has grown slightly over the last two years, rising from 53% to 55%. During that same period, Samsung experienced a slight expansion from 31% to 33%, only to return to the 31% level. Dell, and HP have seen their brand footprint contract, each dropping by a full five percentage points. Some of this reduction has come from pandemic-related chaos: supply issues, channel challenges, shifts for some to work from home, and buyer’s economic struggles. Combined, these factors make buyers more likely to change their habits as well as their loyalties.

Looking ahead

To maintain its dominance, Apple needs to continue to provide enough value to its customers to stay within the fold. Apple has sought to walk the tightrope of high integration within its ecosystem while also balancing customer demands for openness and interoperability. There’s another side to captive stickiness. Brands that are seen as being too closed face the other side of a double-edged sword. Once customers move out of ecosystems or brand loyalty, they move quickly and fully. Meanwhile, other brands have mostly focused on competing within a specific product category. They have sought to build their perceived value through other means – availability, pricing, and the richness of their offerings.

About this TUPdate

TUPdates feature analysis of current or essential technology topics. The research results showcase the TUP/Technology User Profile study, MetaFacts’ survey of a representative sample of online adults profiling the full market’s use of technology products and services. The current wave of TUP is TUP/Technology User Profile 2021, which is TUP’s 39th annual. TUPdates may also include results from previous waves of TUP.

Current subscribers may use the comprehensive TUP datasets to obtain even more results or tailor these results to fit their chosen segments, services, or products. As subscribers choose, they may use the TUP inquiry service, online interactive tools, or analysis previously published by MetaFacts.

On request, interested research professionals can receive complimentary updates through our periodic newsletter. These include MetaFAQs – brief answers to frequently asked questions about technology users – or TUPdates – analysis of current and essential technology industry topics. To subscribe, contact MetaFacts.

Indexing

Lenses: Devices, Mobile Phones, PCs, Tablets

Tables: DEV1xCOUNTRY through DEV7xCOUNTRY

Tags: Apple, Samsung, Dell, HP, Sony, Lenovo, Acer, ASUS, Huawei, Brands, Pandemic, COVID, Brand footprint, Market penetration

TUP_doc_2021_0902_domi-Dominant-brands-2021_0920_1122

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Lawyer Cat and Windows 11 – home PC demand to rise [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, July 16, 2021

What do lawyer cat and Windows 11 have in common?

Embarrassment or fear of humiliation may boost home PC sales. If that doesn’t do it, staying connected and current will encourage home PC users to upgrade.

If you missed it, the “lawyer cat” viral meme recently had its day of fame. A tech-challenged lawyer compelled to participate in a mid-pandemic judicial hearing over Zoom got confused and embarrassed by having his face appear as a cat’s. Webcam software bundled with an older Dell PC featured a filter that changed a person’s image before being displayed through Zoom.

The lawyer cat meme has a connection to the upcoming launch of Microsoft Windows 11. There could be the fear of something going wrong using older PCs, especially those with older bundled software.

The newest version of the venerable operating system will reportedly require more robust hardware than is present in much of the installed base. The final requirements are still in flux. However, Windows 11 is likely to need users to have newer home PCs than what they’re actively using today.

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It’s a multi-ecosystem world [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, July 8, 2021

Building and maintaining an ecosystem promises untold benefits to companies. However, companies will not enjoy benefits unless customers see value in the collective experience. Encouraging customers to stay within a company’s family of products can reduce the expense of acquiring new customers and increase revenue from ancillary offerings. This TUPdate reports on the most pragmatic measure of acceptance – market penetration status of broad technology ecosystems. In this analysis, MetaFacts measures the market’s adoption of the three prominent operating system families: Microsoft Windows, Google Android/Chrome OS, and Apple iOS/iPadOS/MacOS.

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Samsung laptop progress [TUPdate]

Dan Ness, Principal Analyst, MetaFacts, April 28, 2021

Samsung’s laptop PC announcements

This week Samsung announced its most recent slate of laptop PCs. While Samsung may be well known for smartphones, Android tablets, and even refrigerators, its PCs have not achieved such notoriety. Samsung has a tall hill to climb to gain market acceptance with its PCs. Its latest focus is on leveraging its smartphone brand with mobile PCs that have smartphone-like attributes. The announcements went beyond the traditional PC specs to focus on smoother and more highly integrated workflows, and the benefits of a Samsung ecosystem.

Samsung’s current market position is well behind Apple’s. Among online adults in the US and UK, Samsung’s market penetration for any connected devices is in the one-third range, well behind Apple, having reached half of online adults. In Japan, the gap is even wider between Samsung and Apple. In contrast, the tables are turned in Android-dominated Germany.

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Samsung and Apple users by age group and country [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, April 23, 2021

Samsung and Apple each have their most substantial market penetration with their smartphones. Each company is striving to deepen its connection to its core base with PCs/Macs and tablets. There is a distinct difference in market penetration by age group. This MetaFAQs details the device-type penetration of Samsung and Apple’s smartphones, PCs, and tablets by age group in 2020 in the US, UK, Germany, and China.

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Samsung and Apple’s device type penetration within core [MetaFAQs]

Dan Ness, Principal Analyst, MetaFacts, April 22, 2021

Samsung and Apple have intensely competitive offerings with their smartphones, PCs, and tablets. Each company is vying to deepen its connection to its core base so customers of one device type will also use other types. One measure of loyalty is the range of device types that customers actively use. This MetaFAQs details the device-type penetration of Samsung and Apple’s smartphones, PCs, and tablets within each of their respective core bases in 2020 in the US, UK, Germany, and China.

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