TUP Communication Lens

Staying in touch is core for people, and technology users find many ways – spanning voice, video, and written methods. While some users focus on email, group chats, and text messages, others focus on video calls or conferences, yet others emphasize voice calls. And, users use different devices for each type of communication activity.

This TUP lens measures the many ways people communicate and how many do so by their device type.

Summary of subjects covered in the Communication lens

SubjectsExamples of TUP Questions Answered
Communication ActivitiesCommunication activities regularly used on connected devices, such as email, phone calls, video calls, or group chats
PC ActivitiesCommunication activities regularly used on PCs, such as email, phone calls, video calls, or group chats
Smartphone ActivitiesCommunication activities regularly used on smartphones, such as email, phone calls, video calls, or group chats
Basic cell phone ActivitiesCommunication activities regularly used on basic cell phones, such as email, phone calls, video calls, or group chats

Recent findings from the TUP 2020 Communication lens:

For more information about TUP, please contact MetaFacts.

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