Staying in touch is core for people, and technology users find many ways – spanning voice, video, and written methods. While some users focus on email, group chats, and text messages, others focus on video calls or conferences, yet others emphasize voice calls. And, users use different devices for each type of communication activity.
This TUP lens measures the many ways people communicate and how many do so by their device type.
Summary of subjects covered in the Communication lens
| Subjects | Examples of TUP Questions Answered |
|---|---|
| Communication Activities | Communication activities regularly used on connected devices, such as email, phone calls, video calls, or group chats |
| PC Activities | Communication activities regularly used on PCs, such as email, phone calls, video calls, or group chats |
| Smartphone Activities | Communication activities regularly used on smartphones, such as email, phone calls, video calls, or group chats |
| Basic cell phone Activities | Communication activities regularly used on basic cell phones, such as email, phone calls, video calls, or group chats |
Recent findings from the TUP 2020 Communication lens:
- How many social networks do Americans actively use? [MetaFAQs]
- Meetings are dead. Long live meetings! Are we digitally transformed yet? [TUPdate]
- Smart displays beginning with youthful interest [MetaFAQs]
- Headsets – our sound islands [TUPdate]
- Employee’s video calls/meetings by device type [MetaFAQs]
For more information about TUP, please contact MetaFacts.